It seems such a common-sense measure for rental car companies: Don’t rent out vehicles that have been recalled until they’ve been repaired.
But until June 1, 2016, there was no law stopped from them from doing so. Many rental car companies routinely rented to customers vehicles they knew were unsafe. Very few faced any consequences for it.
Then in 2004, two sisters, ages 20 and 24, picked up a rental car they assumed was safe. Little did they know, it had actually been recalled for leaking steering fluid. They were the fourth customers to rent the vehicle after the recall was announced. As they were driving, the steering fluid began to leak. The sister who was driving lost control of the car and slammed into a semi-truck before the car burst into flames, killing them both. Since then, their mother has been fighting to hold the rental car company accountable and to enact legislation that would ensure this never happened again. Continue reading ›